Frequently Asked Questions

We list out the frequently asked questions and their answers. If you have any enquiries, you can also fill in the contact us form nd we will contact you shortly.

Web Hosting Frequently Asked Questions

What is a domain name?

Domain names are used to identify particular Web site or Web pages. People type in domain names in the browser's address bar to go to your website.
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How long does it take for my domain name to be active?

It takes between 24 and 72 hours. You need to allow up to 72 hours for the new name server information to fully propagate in order to access your account through HTTP, FTP, SMTP, POP services using your domain name.
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How do I upload my website's files?

You can use Windows file explorer or FTP Clients, e.g. Filezilla, to upload the files through FTP using the username and password given by Lemohost.
1. File explorer
a. Type in the address bar.
b. Right click on the right space below and select "Login as...", fill in the username and password given by Lemohost..

2. Use FTP Clients, e.g. Filezilla
a. Enter the host, username and password, click "Quickconnect" to connect to the FTP server.
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How do I send email through your system?

You can send your email using following methods:

1. Webmail client
Go to cPanel -> Mail -> Webmail, choose your desired webmail clients

2. Setup your own mail client (e.g. Microsoft Outlook)
Go to cPanel -> Mail -> Webmail -> Configure mail Client, you can find the "Manual Settings" for setup.
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How much bandwidth is allowed per month?

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I have enquires/problems for my site. What can I do?

For any enquiries or problems, you can email our technical support at [email protected]. We will process your request as soon as possible.
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Can I have "adult" or "illegal" material on my site?

No. If we find that a site contains "adult" or "illegal" content, we'll remove that without further notice.
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